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Told to Subscribe yet have done so

I am told to subscribe when I click on an image yet I have subscribed?

If you have already subscribed you may need to login as this
 occurs when you are either not logged into the website and you are attempting to view chargeable images and records (prior to login in) or your user session has timed out.

If you have been taken to the Subscription sign-up page simply login as you may be attempting to view chargeable images and records without having logged in.

I am unable to view an image?

Please check that you have performed the following; 

Download the DJVu image viewer and check your browser privacy settings (please see the Contact Us technical pages). The viewer can be found on the Information page or below:

Download the DJVu image viewer

Browser privacy settings

AOL user notice

Further Information:

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Beta Version

New Website in Beta

Why Beta? Well because we think that we can always improve, from the quality and range of the historical records to your experience and interaction on our website with our emphasis on ease of use and lower cost.

We have many changes to come on Familyrelatives.com over the next few months from Calendar’s to Photo Albums, to Family Tree software, to Family & Friend inclusion and we would love your feedback and interaction.