Familyrelatives.com is updating many sections of the website and interruptions to the site may occur. Please bear with us as these changes take place, which we hope, will provide you with an improved visitor experience. The site is currently in Beta Version
FAMILY TREE - Coming Soon
The upgrading of the Family Tree is not yet complete and will be available soon. The Family Tree currently displays "Error in loading XML" Familyrelatives.com apologise for any inconvenience this may cause.
HOW TO VIDEOS - My Account - Getting Started - Coming Soon
Part of the re-design includes HOW TO Video Demonstrations (My Account - Getting Started) these are currently not available but are Coming Soon
Select a query item from the table for further Help queries see the Information pages.
Mac users please note:
Mac Safari Users viewer support
Mozilla browser users please note:
Mozilla Image Viewer Instructions
Frequently Asked Questions
Create a Profile in My Account to use Browse/Search menu items and website features
Told to Subscribe yet have done so
Unit balance go to My Account page
We are unable to help with specific search queries
Special notice for AOL users please visit the Contact Us page Login section marked AOL users
Forgotten Password email
If you do not receive a password email from familyrelatives.com please check your ISP anti spam settings, for instance some ISPs have recently upgraded their anti spam solution and you are required to assign emails as ‘spam' or ‘not spam'. Many ISP's have similar solutions in place, for further information see the ‘Login & Password queries' by using the Contact Us Technical support page.