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UPDATE NOTICE:  

Familyrelatives.com is updating many sections of the website and interruptions to the site may occur. Please bear with us as these changes take place, which we hope, will provide you with an improved visitor experience. The site is currently in Beta Version

FAMILY TREE - Coming Soon

The upgrading of the Family Tree is not yet complete and will be available soon. The Family Tree currently displays "Error in loading XML" Familyrelatives.com apologise for any inconvenience this may cause.

HOW TO VIDEOS - My Account - Getting Started - Coming Soon

Part of the re-design includes HOW TO Video Demonstrations (My Account - Getting Started) these are currently not available but are Coming Soon

Select a query item from the table for further Help queries see the Information pages.

Mac users please note:
Mac Safari Users viewer support

Mozilla browser users please note:
Mozilla Image Viewer Instructions

Frequently Asked Questions

Create a Profile in My Account to use Browse/Search menu items and website features

Told to Subscribe yet have done so

Unit balance go to My Account page

We are unable to help with specific search queries

Special notice for AOL users please visit the Contact Us page Login section marked AOL users

Forgotten Password email

If you do not receive a password email from familyrelatives.com please check your ISP anti spam settings, for instance some ISPs have recently upgraded their anti spam solution and you are required to assign emails as ‘spam' or ‘not spam'. Many ISP's have similar solutions in place, for further information see the ‘Login & Password queries' by using the Contact Us Technical support page.