You are here: Home > Contact Us

Technical Support & Customer Service Index page Before contacting Technical Support or Customer Service please take a few moments to read the items below. Please note that many of your questions may already be addressed in the Frequently Asked Questions or Information and Help. Please select a query item: HOW TO USE THE WEBSITE FAQs How to use the website? Take the full Site Tour Getting started Change Personal Details LOGIN Hotmail users Login & Password queries AOL users REGISTRATION & BROWSER SETTINGS Browser Privacy settings I am unable to register? PURCHASE & WEBSITE COSTS Purchase queries Cardholder check VIEWING IMAGES I am unable to view an image? Image Viewer Download SEARCHING Unable to locate a name in the GRO index? Searching & Browsing images Browsing Overseas Records Search Features WHY HAS THE FOLLOWING OCCURRED Page not found, Error messages, Session Timeout Unit queries Report error Told to Subscribe yet have done so OTHER Newsletter updates Press enquiries, Advertising on Familyrelatives.com Commercial Business Users Sitemap If you did not find the answer, kindly mail us from HERE  ________________________________________________________________     Contact Us  Select a query item from the table for further Help queries see the Information pages Special notice for AOL users please visit the Contact Us page Login section marked AOL users Forgotten Password email If you do not receive a password email from familyrelatives.com please check your ISP anti spam settings, for instance Karoo has recently upgraded its anti spam solution and you are required to assign emails as ‘spam' or ‘not spam'. Many ISP's have similar solutions in place, for further information see the ‘Login & Password queries' by using the Contact Us Technical support page.