Useful Information & Help

2013-07-03

Hotmail users

Category - Hotmail users

Receiving email messages from Familyrelatives.com

You may not be receiving emails or password emails from Familyrelatives.com as Hotmail may be blocking them.

To ensure messages from specific email addresses are not sent to your junk email folder please adjust your email settings or preferences, alternatively contact Hotmail directly.

2013-07-03

Login & Password queries

Login 
Login allows registered members to use the website databases and features. If you are not registered select the link to the registration page.

The Login page enables registered members to login by entering their email address and password. If you are a registered member and have forgotten your password you should select Forgotten Password.

2013-07-03

AOL users

Category - AOL users

If you are experiencing difficulties with the following;

Login in
Login in and being logged out repeatedly
as AOL may not allow you to view secure sites
Receiving Forgotten Password email with HTML links that are not active
Or you are not receiving the Forgotten Password email

2013-07-01

Viewing Images - Image Viewer explained

Category - Viewing Images

Familyrelatives.com is pleased to announce the release of a new image viewer. The new image viewer is designed to render high quality greyscale images without the need to download a plugin.

All new and exiting databases will use the new image viewer. The same great functionality will be available and will be expanded; including an easy to use contrast and brightness slider bar.

We have also made it possible for you to share images with friends and family for free for up to 14 days. The image viewer is built on flash technology which is installed on most internet explorer such as Microsoft Internet Explorer, Google Chrome, Mozilla Firefox and Mac Safari.

2007-05-01

Minimum Site Requirements

In order to use the Familyrelatives.com website we recommend that your computer's minimum system requirements should be:

 - Windows 98, NT, 2000, ME, XP or later
 - 20 MB available hard disk space
 - 64 MB of RAM
 - Internet Explorer 5.5 or later
 - Mozilla 1.7 or later-based browser
 - Mouse or other pointing device
 - Flash 11 or later

Should the webpages not render or appear completely we recommend you use the latest Internet Browser version available