Useful Information & Help

2013-07-03

Hotmail users

Category - Hotmail users

Receiving email messages from Familyrelatives.com

You may not be receiving emails or password emails from Familyrelatives.com as Hotmail may be blocking them.

To ensure messages from specific email addresses are not sent to your junk email folder please adjust your email settings or preferences, alternatively contact Hotmail directly.

2013-07-03

Login & Password queries

Login 
Login allows registered members to use the website databases and features. If you are not registered select the link to the registration page.

The Login page enables registered members to login by entering their email address and password. If you are a registered member and have forgotten your password you should select Forgotten Password.

2013-07-03

AOL users

Category - AOL users

If you are experiencing difficulties with the following;

Login in
Login in and being logged out repeatedly
as AOL may not allow you to view secure sites
Receiving Forgotten Password email with HTML links that are not active
Or you are not receiving the Forgotten Password email

2013-01-01

FAQs

Category - FAQs

Frequently Asked Questions - FAQs 

How do I change my email address or personal account details?
You may change your personal details should the need arise by login in to your account (with your registered email address) goto My Account on the menu bar and select one of the links to change your password, email address, personal details including address, telephone number etc. Please make the required changes on the form and press save & update, the system will automatically update your account.

2013-01-01

Browser Privacy settings

Familyrelatives.com is a secure site and requires browser cookies to login, purchase units and search, please make sure your browser cookies are enabled.

How to change your browser privacy settings;

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