Useful Information & Help

2013-01-01

Browser Privacy settings

Familyrelatives.com is a secure site and requires browser cookies to login, purchase units and search, please make sure your browser cookies are enabled.

How to change your browser privacy settings;

2013-01-01

I am unable to register?

I am unable to register?

There are fields and boxes that require completion when registering on the New Registration pages, if these are not completed when pressing the submit button it will return to the Registration page, please look for any red text where an omission may have occurred.

When registering please check tick boxes are complete (where required) as some can be easily overlooked. e.g. the Terms and Conditions.

 

2013-01-01

Purchase queries

Category - Purchase queries

How much does the website cost to use?

For the latest subscription and pay-per-view pricing please see the pricing page which provides details of the site charges.  Cost of records - Image and Search results

You may purchase a subscription or units using a credit or debit card. We currently accept credit cards including Visa, Mastercard and Visa Electron, Solo, Maestro and JCB debit cards. Currently we do not accept American Express.

Credit debit cards accepted on Familyrelatives.com

2013-01-01

Cardholder check

Category - Cardholder check

If you are unable to purchase or receive an error message you may have to register your card for online purchases with Visa or Mastercard

Cardholder check - Verified by Visa and Mastercard® SecureCodeTM schemes

Please make sure that you have registered your card for online purchases. Verified by Visa & Mastercard Securecode passwords have been introduced to further safeguard payments over the internet.

Please see the following links for further information;

2013-07-03

Browsing Overseas Records

Browsing GRO Overseas Records 1761-1994 for FREE

The Overseas Records are available online for FREE where you can browse the images. The First Name on the page and the Last Name on the page have been transcribed. Therefore the name you are searching may appear between the two.

Select Search on the menu then select the FREE records tab. Then select a dataset you wish to browse.